Terms of Service

1. Agreement

These Terms of Service form a legal agreement between the customer and WE-HAUL-IT — a roll-off dumpster rental and waste hauling business operating from 507 Front St, Gibbon, NE 68840.

The agreement takes effect when a customer does any of the following:

• Books a dumpster online at /cart
• Books a dumpster by phone at (308) 440-3536
• Signs a delivery receipt
• Pays an invoice from WE-HAUL-IT
• Uses any feature of we-haul-it.com

A customer booking on behalf of a business or another person represents that they have authority to bind that party to these Terms.

Customers who do not agree with any part of these Terms should not book a dumpster or use the website.

WE-HAUL-IT is a licensed and insured waste hauler under DOT# 2005644NE.

2. Booking & Delivery

How to Book

Three ways to reserve a dumpster:

• Online at we-haul-it.com/cart
• By phone at (308) 440-3536
• By email at office@we-haul-it.com

A booking is confirmed once WE-HAUL-IT sends written confirmation by email or text.

Delivery Hours

Deliveries run Monday through Friday, 8:00 AM to 5:00 PM. WE-HAUL-IT does not deliver on Saturday or Sunday.

Same-date delivery is usually available within the core service area (Gibbon, Kearney, Grand Island, and surrounding towns), depending on schedule and order volume. Customers receive a text or call when the driver is approximately thirty minutes out.

Service Area

The standard service area covers a 30-mile radius from Gibbon, NE — including:

• Buffalo County — Gibbon, Kearney, Ravenna
• Hall County — Grand Island, Minden, Cairo
• Adams County — Kenesaw

Deliveries beyond thirty miles incur an additional charge of $0.75 per mile, calculated round-trip from the Gibbon facility. Outside-radius rentals must be quoted and approved in advance.

Placement Requirements

Customers are responsible for designating a safe, legal, and accessible placement location. The 15-yard dumpster footprint is approximately 14 feet long × 7.5 feet wide × 5 feet high. The placement area must be:

• Reachable by a standard roll-off truck (at least 60 feet of clearance)
• Free of overhead obstructions — tree branches, power lines, awnings, gutters
• On firm ground capable of supporting a loaded bin (over 12,000 pounds when full)

Placement on a public street, alley, or right-of-way requires the customer to obtain any necessary permits before delivery. Permitted locations cannot be served without seeing the permit first.

3. Pricing & Payment

Payment Terms

Full payment is due at the time of booking unless an approved billing arrangement is in place. WE-HAUL-IT accepts major credit cards and ACH bank transfers through a third-party payment processor. Full credit card numbers are never stored on WE-HAUL-IT systems.

Additional charges — weight overages, day extensions, mileage, prohibited-item fees — are billed after pickup once the load has been weighed at the disposal facility. A final invoice is sent by email within seven business days of pickup.

Past-due balances accrue a late fee of 1.5% per month (18% annualized), or the maximum rate allowed under Nebraska law, whichever is lower. Customers with past-due balances may be required to pay in full before booking future rentals.

Taxes

Quoted prices do not include applicable Nebraska state and local sales taxes, which are added to the invoice as required by law.

4. Rental Period

The standard rental period is seven calendar days, beginning on the day of delivery. The seventh day is the scheduled pickup date.

Need it longer? Contact WE-HAUL-IT before the pickup date and the rental extends at $10 per day.

Done early? (308) 440-3536 — early pickup is no charge. Unused days from the base seven-day rental are not refunded.

If pickup cannot happen on the scheduled date because of customer-caused delays — vehicles blocking access, locked gates, requests to wait — additional day-extension fees may apply.

5. Loading & Use

Weight Limit

The base rental includes one ton (2,000 pounds) of disposal weight. Loads exceeding one ton incur an overage of $75 per additional ton, based on the actual weight measured at the disposal facility. The facility’s scale weight is final.

Load Level

Materials must not extend above the top rail of the dumpster. Federal and Nebraska DOT regulations prohibit hauling loads where any debris protrudes above the bin’s sidewalls.

If the bin is overloaded, the driver will refuse pickup until the load is brought below the rail. Day-extension fees apply during this delay.

Load Distribution

Weight should be distributed evenly across the bin. Concentrating dense materials — concrete, dirt, brick, roofing tear-off — on one side can shift the bin during transport and cause damage. Pickup of unevenly loaded bins may be refused until corrected.

Items Accepted with Additional Fees

The following items require an additional per-item disposal fee. Call (308) 440-3536 for current pricing:

• Tires — separate disposal pathway required
• Mattresses and box springs — separate disposal pathway required
• Appliances (non-refrigerated) — washers, dryers, dishwashers, ovens

6. Prohibited Items

The following materials are strictly prohibited in WE-HAUL-IT dumpsters:

• Hazardous waste — paint thinners, solvents, pesticides, herbicides, pool chemicals
• Asbestos and asbestos-containing materials
• Liquids and oils — motor oil, hydraulic fluid, antifreeze, used cooking oil
• Wet paint (dried-out latex paint with the lid off may be acceptable — call to confirm)
• Flammable materials — gasoline, propane tanks, butane canisters
• Batteries — automotive, household, lithium-ion
• Refrigerators, freezers, and other appliances containing refrigerants
• Medical waste — sharps, prescription medications, biohazardous materials
• Animal carcasses
• Radioactive materials

Not sure if something is allowed? Call (308) 440-3536 before tossing it. A 30-second phone call beats an unexpected line item on the invoice.

7. Site Conditions & Customer Responsibilities

The customer is responsible for the placement site condition and for damage that results from normal placement and pickup of a roll-off dumpster.

By booking, the customer acknowledges:

• Roll-off dumpsters are heavy and can cause minor surface marks on driveways, especially asphalt during hot weather. WE-HAUL-IT uses 2×12 wooden boards under the rails on residential driveways to minimize this, but cannot guarantee no marking.
• Soft ground (sod, gravel, dirt) may be rutted or compressed by the bin’s weight. Hard-surface placement is recommended when possible.
• The customer is responsible for marking sprinkler heads, septic systems, drain tile, underground utilities, and any below-grade features that could be damaged by the equipment. Call 811 (One Call) before placement if needed.
• Damage caused by undisclosed underground hazards is the customer’s responsibility.

8. Cancellations & Refunds

Cancellation is free when the customer contacts WE-HAUL-IT before the truck has been dispatched.

Once the driver has been routed (typically the morning of delivery), a $75 dispatch fee applies. If the driver arrives at the site and cannot complete delivery due to access issues, blocked placement, or other customer-caused obstacles, the dispatch fee plus a return-trip fee of equal amount may apply.

Refunds for cancelled bookings are issued to the original payment method within seven to ten business days.

9. Liability & Damage

Customer Property

WE-HAUL-IT exercises reasonable care during delivery and pickup. Minor wear to driveway surfaces and ground areas is a normal part of dumpster service. WE-HAUL-IT is not responsible for:

• Damage caused by ordinary use of equipment in placement and removal
• Damage to undisclosed underground utilities, septic components, sprinkler systems, or drain tile
• Damage caused by overloading the bin beyond its weight or volume capacity
• Damage caused by hazardous or prohibited items the customer placed in the bin

Damage that goes beyond ordinary wear should be reported within 48 hours of pickup with photographs and a written description. WE-HAUL-IT will investigate promptly.

Limitation of Liability

To the maximum extent permitted by Nebraska law, WE-HAUL-IT’s total liability under any rental agreement is limited to the amount the customer paid for the specific rental at issue. WE-HAUL-IT is not liable for incidental, consequential, indirect, or special damages — including lost profits, business interruption, or loss of data — even if advised of the possibility of such damages.

Customer Responsibility

The customer assumes all risk for property and persons during the rental period. The dumpster and its contents are the customer’s responsibility from delivery through pickup. WE-HAUL-IT is not liable for theft from the bin, debris that blows out, injuries to persons climbing on or into the bin, or any other use of the bin during the rental period.

10. Indemnification

The customer agrees to indemnify, defend, and hold harmless WE-HAUL-IT, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

• Violation of these Terms
• Use of the dumpster, including injuries to third parties on or near the placement site
• Disposal facility fees or fines resulting from prohibited items in the load
• Damage to public property, utility lines, or third-party property caused by placement at a customer-designated location
• Permit violations at customer-designated street or right-of-way placement

This indemnification survives termination of the rental.

11. Website Use

Acceptable Use

The website at we-haul-it.com is for legitimate purposes — researching services, requesting quotes, booking rentals, and contacting WE-HAUL-IT. Customers may not:

• Use the site to violate any law or these Terms
• Attempt to gain unauthorized access to any part of the site, internal systems, or other users’ accounts
• Scrape, copy, or reproduce site content for commercial use without written permission
• Submit false information through booking or contact forms
• Interfere with the site’s operation through bots, denial-of-service attempts, or malicious code

Intellectual Property

All content on we-haul-it.com — text, graphics, logos, photos, and the WE-HAUL-IT name — is owned by WE-HAUL-IT or its licensors and is protected by copyright and trademark law. Content may not be used without written permission, except for personal reference related to a current or potential rental.

Third-Party Links

The site may link to third-party websites — Google Maps, Google Reviews, and similar tools. WE-HAUL-IT is not responsible for the content, privacy practices, or terms of those sites. Clicking external links is at the customer’s discretion.

12. Disputes & Governing Law

These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Buffalo County, Nebraska, and the customer consents to personal jurisdiction in those courts.

Before filing a lawsuit, the customer agrees to first contact WE-HAUL-IT and attempt to resolve the dispute informally. Most issues are resolved with a phone call. Reach out first to (308) 440-3536 or office@we-haul-it.com.

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

13. Changes & Contact

These Terms may be updated as the business or law changes. Material changes are posted to this page with an updated “Last Updated” date. Significant changes affecting active rentals are communicated by email or text. Continued use of WE-HAUL-IT services after changes means acceptance of the updated Terms.

Questions about these Terms? Reach out:

WE-HAUL-IT
507 Front St
Gibbon, NE 68840
Phone: (308) 440-3536
Email: office@we-haul-it.com
Website: we-haul-it.com
Hours: Mon–Fri, 8:00 AM – 5:00 PM
DOT#: 2005644NE